Privacy Policy

At Bra Queen Australia (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.braqueen.com.au (the “Site”).

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily provide when you:

• Complete our contact form
• Subscribe to our newsletter (if available)
• Participate in surveys or promotions
• Communicate with us via email

This information may include your name, email address, and any other details you choose to share.

1.2 Automatically Collected Information

When you access our Site, we automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and approximate geographic location
• Pages visited and time spent on each page
• Referring website or source
• Date and time of your visit

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your enquiries and provide customer support
• To improve and optimise our website and content
• To analyse usage patterns and enhance user experience
• To send you updates or newsletters (only with your consent)
• To comply with legal obligations

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our Site.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can control cookie settings through your browser preferences. However, disabling cookies may affect certain functionalities of our Site.

4. Third-Party Services

4.1 Amazon Associates Programme

Bra Queen Australia is a participant in the Amazon Services LLC Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on Amazon links on our Site, Amazon may collect information through cookies and other technologies in accordance with their own privacy policy.

4.2 Analytics

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use our Site. These services may collect information about your online activities across different websites over time.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you
• Correction: You may request correction of inaccurate or incomplete information
• Deletion: You may request deletion of your personal information in certain circumstances
• Opt-out: You may opt out of marketing communications at any time

7. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: